TAP 2 RIDE TRANSPORTATION INC. (“Company,” “We,” or “Tap2Ride”) respects your privacy
and is committed to protecting it through our compliance with this policy. This policy describes:
- The types of information we may collect or that you may provide when you download,
install, access, or use the Tap2Ride mobile application (the “App”).
- Our practices for collecting, using, maintaining, protecting, and disclosing that
information.
This policy applies only to information we collect in this App, and in email, text, and other
electronic communications sent through or in connection with this App.
This policy DOES NOT apply to information that:
- We collect offline or on any other Company apps or websites, including websites you may
access through this App.
- You provide to or is collected by any third party, including other apps, websites, or content
that may link to or be accessible from or through this App (see Third-Party Information
Collection).
Our websites and apps, and these other third parties may have their own privacy policies, which
we encourage you to read before providing information on or through them.
Please read this policy carefully to understand our policies and practices regarding your
information and how we will treat it. If you do not agree with our policies and practices, do not
download, create an account, or use this App. By downloading, creating an account, or using this
App, you agree to this privacy policy. This policy may change from time to time (see Changes to
Our Privacy Policy). Your continued use of this App after we revise this policy means you accept
those changes, so please check the policy periodically for updates.
Individuals Under the Age of 18
The App is not intended for individuals under 18 years of age. No one under age 18 may provide
any personal information from individuals under 18. We do not knowingly collect personal
information from children under 18. If you are under 18, do not use or provide any information on
this App or through any of its features, create an account on the App, or provide any information
about yourself to us, including your name, address, telephone number, email address, or any screen
name or user name you may use. If we learn we have collected or received personal information
from a child under 18 without verification of parental consent, we will delete that information. If
you believe we might have any information from or about an individual under 18, please contact
us at
ealfonso@tap2ride.net.
Information We Collect and How We Collect It
We collect information from and about users of our App:
- Directly from you when you provide it to us.
- Automatically when you use the App.
Information You Provide to Us
When you download, create an account, or use this App, we may ask you provide information:
- By which you may be personally identified, such as name, postal address, email address,
telephone number, or any other identifier by which you may be contacted online or offline
(“personal information”).
- That is about you but individually does not identify you.
This information includes:
- Information that you provide by filling in forms in the App. This includes information
provided at the time of creating an account on the App, subscribing to our service, and
requesting further services. We may also ask you for information when you report a
problem with the App.
- Records and copies of your correspondence (including email addresses and phone
numbers), if you contact us.
- Your responses to surveys that we might ask you to complete for research purposes.
- Details of transactions you carry out through the App and of the fulfillment of your
submissions. You may be required to provide financial information before placing an order
through the App.
- Your search queries on the App.
You may also provide information for publication or display (“
Posted”) on public areas of the app
(collectively, “
User Contributions”). Your User Contributions are Posted and transmitted to
others at your own risk. Additionally, we cannot control the actions of third parties with whom
you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that
your User Contributions will not be viewed by unauthorized persons.
Information We Collect Through Automatic Data Collection Technologies
As you navigate through and interact with our App, including when you download, access, or use
the App, we may use automatic data collection technologies to collect certain information about
your device and your browsing and usage activity and patterns, including:
- Usage Details.
When you access and use the App, we may automatically collect certain
details of your access to and use of the App, including traffic data, location data, logs, and
other communication data and the resources that you access and use on or through the App.
- Device Information. We may collect information about your mobile device and internet
connection, including the device’s unique device identifier, IP address, operating system,
browser type, mobile network information, and the device’s telephone number.
- Stored Information and Files. The App also may access metadata and other information
associated with other files stored on your device. This may include, for example,
photographs, audio and video clips, personal contacts, and address book information.
- Location Information. This App collects real-time information about the location of your device.
If you do not want us to collect this information do not download the App or delete it from your
device. For more information, see Your Choices About Our Collection, Use, and Disclosure of Your Information.
The technologies we use for automatic information collection may include:
- Cookies (or mobile cookies). A cookie is a small file placed on your smartphone. It may
be possible to refuse to accept mobile cookies by activating the appropriate setting on your
smartphone. However, if you select this setting you may be unable to access certain parts
of our App.
- Web Beacons. Pages of the App and our emails may contain small electronic files known
as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit
the Company, for example, to count users who have visited those pages or opened an email
and for other related app statistics (for example, recording the popularity of certain app
content and verifying system and server integrity).
Third-Party Information Collection
When you use the App or its content, certain third parties may use automatic information collection
technologies to collect information about you or your device. These third parties may include:
- Advertisers, ad networks, and ad servers.
- Analytics companies.
- Your mobile device manufacturer.
- Your mobile service provider.
These third parties may use tracking technologies to collect information about you when you use
this app. The information they collect may be associated with your personal information or they
may collect information, including personal information, about your online activities over time
and across different websites, apps, and other online services websites. They may use this
information to provide you with interest-based (behavioral) advertising or other targeted content.
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We do not control these third parties’ tracking technologies or how they may be used. If you have
any questions about an advertisement or other targeted content, you should contact the responsible provider directly.
How We Use Your Information
We use information that we collect about you or that you provide to us, including any personal information, to:
- Provide you with the App and its contents, and any other information, products, or services
that you request from us.
- Fulfill any other purpose for which you provide it.
- Give you notices about your account, including expiration and renewal notices.
- Carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
- Notify you when App updates are available, and of changes to any products or services we
offer or provide though it.
The usage information we collect helps us to improve our App and to deliver a better and more personalized experience by enabling us to:
- Estimate our audience size and usage patterns.
- Store information about your preferences, allowing us to customize our App according to your individual interests.
- Speed up your searches.
- Recognize you when you use the App.
We may also use your information to contact you about our own and third parties’ goods and
services that may be of interest to you. If you do not want us to use your information in this way,
please check the relevant box located on the form on which we collect your data. For more
information, see Choices About How We Use and Disclose Your Information.
We may use the information we collect to display advertisements to our advertisers’ target
audiences. Even though we do not disclose your personal information for these purposes without
your consent, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria.
Disclosure of Your Information
We may disclose aggregated information about our users, and information that does not identify any individual or device, without restriction.
In addition, we may disclose personal information that we collect or you provide:
- To our subsidiaries and affiliates.
- To contractors, service providers, and other third parties we use to support our business
and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
- To a buyer or other successor in the event of a merger, divestiture, restructuring,
reorganization, dissolution, or other sale or transfer of some or all of Tap2Ride’s assets,
whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by Tap2Ride about our App users is among the assets transferred.
- To fulfill the purpose for which you provide it.
- For any other purpose disclosed by us when you provide the information.
- With your consent.
We may also disclose your personal information:
- To comply with any court order, law, or legal process, including to respond to any
government or regulatory request.
- To enforce our rights arising from any contracts entered into between you and us and for billing and collection.
- If we believe disclosure is necessary or appropriate to protect the rights, property, or safety
of Tap2Ride, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personal information you provide to us. This
section describes mechanisms we provide for you to control certain uses and disclosures of over your information.
- Tracking Technologies. You can set your browser to refuse all or some browser cookies,
or to alert you when cookies are being sent. If you disable or refuse cookies or block the
use of other tracking technologies, some parts of the App may then be inaccessible or not function properly.
- Location Information. You can choose whether or not to allow the App to collect and use
real-time information about your device’s location through the device’s privacy settings. If you block the use of location information, some parts of the App may become inaccessible or not function properly.
- Promotion by the Company. If you do not want us to use your email address to promote
our own or third parties’ products or services, you can opt-out by contacting us at
ealfonso@tap2ride.net.
- Targeted Advertising by the Company. If you do not want us to use information that we
collect or that you provide to us to deliver advertisements according to our advertisers’
target-audience preferences, you can opt-out by contacting us at ealfonso@tap2ride.net.
- Disclosure of Your Information for Third-Party Advertising and Marketing. If you
do not want us to share your personal information with unaffiliated or non-agent third
parties for advertising and marketing purposes, you can opt-out by contacting us at
ealfonso@tap2ride.net.
We do not control third parties’ collection or use of your information to serve interest-based
advertising. However, these third parties may provide you with ways to choose not to have your
information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“
NAI”) on the NAI’s website.
Residents in certain states, such as California, may have additional personal information rights and
choices. Please see Your State Privacy Rights for more information.
Accessing and Correcting Your Personal Information
You can review and change your personal information by logging into the App and visiting your
account profile page. You may also send us an email at
ealfonso@tap2ride.net to request access
to, correct, or delete any personal information that you have provided to us. We cannot delete your
personal information except by also deleting your user account. We may not accommodate a
request to change information if we believe the change would violate any law or legal requirement
or cause the information to be incorrect.
If you delete your User Contributions from the App, copies of your User Contributions may remain
viewable in cached and archived pages or might have been copied or stored by other App users.
Proper access and use of information provided on the App, including User Contributions, is governed by our terms of use.
Residents in certain states, such as California, may have additional personal information rights and
choices. Please see Your State Privacy Rights for more information.
Your State Privacy Rights
State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.
Many states, including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa,
Montana, Oregon, Tennessee, Texas, Utah, and Virginia provide (now or in the future) their state residents with rights to:
- Confirm whether we process their personal information.
- Access and delete certain personal information.
- Correct inaccuracies in their personal information, taking into account the information’s
nature processing purpose (excluding Iowa and Utah).
- Data portability.
- Opt-out of personal data processing for:
- targeted advertising (excluding Iowa);
- sales; or
- profiling in furtherance of decisions that produce legal or similarly significant effects
(excluding Iowa and Utah).
- Either limit (opt-out of) or require consent to process sensitive personal data or process personal data of minors under 18, 17, or 16 years old.
Please note that the exact scope of these rights may vary by state.
Data Security
We have implemented measures designed to secure your personal information from accidental loss
and from unauthorized access, use, alteration, and disclosure. The safety and security of your
information also depends on you. Where we have given you (or where you have chosen) a
password for access to certain parts of our App, you are responsible for keeping this password
confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the internet and mobile platforms is not
completely secure. Although we do our best to protect your personal information, we cannot
guarantee the security of your personal information transmitted through our App. Any transmission
of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures included through the App.
Changes to Our Privacy Policy
We may update our privacy policy from time to time. If we make material changes to how we treat
our users’ personal information, it is our policy to notify you by email to the email address specified in your account and/or through a notice on the App’s home page.
The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you and for periodically visiting this privacy policy to check for any changes.
Contact Information
To ask questions or comment about this privacy policy and our privacy practices, contact us at
ealfonso@tap2ride.net.